Return Policy:
We want you to be completely satisfied with your purchase from Turos IT Shop. If for any reason you are not satisfied, you may return the item(s) within 14 days of receiving them for a refund. Here are the details:
1. Eligibility:
To be eligible for a return, the item(s) must be unused, in their original packaging, and in the same condition as when you received them.
2. Return Process:
To initiate a return, please contact our customer support team within 14 days of receiving your order. They will guide you through the return process and provide you with a return authorization.
3. Return Shipping:
You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item(s). Please include the return authorization number on the package.
4. Refund Process:
Once we receive and inspect the returned item(s), we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
5. Exclusions:
Please note that certain items, such as personalized or digital products, are not eligible for return or refund. Additionally, any items that show signs of use, damage, or alteration may not be eligible for return.
6. Customer Support:
If you have any questions or need assistance with the return process, please reach out to our customer support team. They'll be happy to help!
TUROS IT
Turos IT SHOP
(716)587-2040